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CISD Substitutes: Accessing the SSO the First Time

Before being fully hired as a substitute, you must complete two steps:

  1. Log in to the Conroe ISD SSO (Single Sign On) using Chrome or Edge (Do NOT use Safari) – complete pre-meeting

  2. Signing your LRA (Letter of Reasonable Assurance) in the EAC (Employee Access Center) – complete at the meeting.

Conroe ISD uses a Single Sign On (SSO) to access many district employee apps. https://launchpad.classlink.com/conroeisd Or, click the link on the CISD home page.

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Login with your CISD Username and Temporary Password (on your LRA/SSO email, or pink sheet at the new hire meeting).

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  • Upon your first login with Temporary PW, you will be prompted to Reset your PW….

  • and choose a Multi Factor Authentication (MFA) method. Click the dropdown and Choose IMAGE ONLY.

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  • IMAGE - Click the Question Mark (you may also see a mountain), then select a picture you will remember. (If you accidentally choose Mobile, DO NOT scan the QR code with your phone’s camera.

  • You will be required to find this Image to verify your account every time you login to your SSO.

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Password Recovery Set Up

  • SMS (text) will send a code to your phone to enter on computer at time of set up.

  • Email (personal) will send an email that you need to open immediately and click the link to Verify. (link will expire)

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  • Set up BOTH Cell phone number AND a Personal Email for PW Recovery.

  • Then use the Change Password Button to set a new PW. SSO passwords must be changed every 90 days. (email reminders are sent to your CISD Outlook email for 10 days before expiration)

    • You cannot use the Temporary PW.

  • If you did not complete “Set Up Recovery” at first login, then use the Recovery Tab, it can be found under Settings in Upper Right dropdown of SSO Home Page.

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  • To Reset your Password at any time from your SSO, Click Settings, Recovery, Change Password.

  • If you cannot remember your “Old PW”, you can reset your PW from the ClassLink Login Screen.

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FINAL STEP: Sign your Letter of Reasonable Assurance Electronically.

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  • Search for EAC (or Employee Access Center) on your SSO home page to find your EAC app and open.

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  • From the menu on Left, click Documents, add a check to the “sign” box, then click “Sign Document, and WAIT. When you see the date under “Signature Date”, you have electronically signed.

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  • Close your EAC browser Tab and ALWAYS SIGN OUT of your SSO.

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Having issues with SSO login? Visit the Technology Help Page.

https://www.conroeisd.net/department/technology/

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