How to Wipe a Chromebook
Follow these steps to manually wipe a Chromebook.
Older Chromebook Wipe Steps.
Dell 3100, Lenovo 100e, HP 11 G5 and below
Scroll down to find the Newer Chromebooks Wipe Steps.
HP 14 G6 & G7
Open the Chromebook and press ESC + Refresh + Power at the same time.
Press CTRL + D.
Press Enter.
Press Enter again.
Wait for the Chromebook to reboot.
When the Chromebook reboots you will see the Welcome page. Press Get started.
Connect to the Guest network.
Accept the Google Terms of Service and click Continue.
NOTE: Some may automatically enroll in Enterprise Enrollment.
If Enterprise Enrollment does not happen automatically, click Ctrl + Alt + E.
Sign in with your CISD credentials followed by @conroeisd.net and click Next.
Press Done when you see Enterprise enrollment complete.
Newer Chromebook Wipe Steps
Open the Chromebook and press ESC + Refresh + Power at the same time.
Let’s step you through the recovery process screen will appear
Use the down arrows to Advanced Options.
Click Enter
Advanced Options: Click Enter on Enable Developer Mode.
You are attempting to enable developer mode. Click Enter.
Confirm returning to secure mode: Use the upward arrow and click Enter on Confirm.
When the Chromebook reboots you will see the Welcome page. Press Get started.
Connect to the Guest network.
Accept the Google Terms of Service and click Continue.
NOTE: Some may automatically enroll in Enterprise Enrollment.
If Enterprise Enrollment does not happen automatically, click Ctrl + Alt + E.
Sign in with your CISD credentials followed by @conroeisd.net and click Next.
Press Done when you see Enterprise enrollment complete.
New Chromebook Setup Steps
Some of the newest Chromebooks may have a slightly different look to the Setup Step Screens.
Here are the Steps with Screenshots for Setting up a Newer Chromebook after it is wiped.
When the Chromebook reboots you will see the Welcome page. Press Get started.
Connect to the Guest network.
You may see a Screen that says Checking for Updates.
If you don’t see this screen you can skip the steps here that talk about the Chromebook updating.
If you see the Checking for updates Screen and the Chromebook has an update then you will see this screen letting you know that the Chromebook is updating.
NOTE: Some Chromebooks will automatically enroll in Enterprise Enrollment.
If Enterprise Enrollment does not happen automatically, click Ctrl + Alt + E. or you can also just click on the Device Enrollment button on the bottom left side of the screen.
Either method will get you to the Enterprise Enrollment Screen which is where you want to be.
Sign in with your CISD credentials followed by @conroeisd.net and click Next.
Complete the Sign in using your CISD password and click Enroll Enterprise Device.
Click Done when you see Enterprise enrollment complete.
The Chromebook should now be on the normal Chromebook Sign in Screen.
If the Chromebook Enrolled successfully you will see text on the screen that says “Chromebook managed by conroeisd.net.”
If you see anything other than Chromebook managed by conroeisd.net then the Chromebook failed to enroll and will need to be wiped and set back up again.
