How to Connect to Wi-Fi and Troubleshoot Network Issues

This guide explains the different Wi-Fi networks available in the district and how to troubleshoot connection issues on district-issued devices.

Please note Conroe ISD does not support Personal Devices.

Available Wi-Fi Networks

Please select the network that best fits your device and role. Note that content monitoring and filtering are in effect on all networks.

CISD-Edu

This network is for district-managed devices only (e.g., iPads, Chromebooks, Apple TVs).

These devices will connect automatically.
Credentials are confidential and have limited access.

CISD-Net

This network is for teachers and staff using district-issued Windows laptops and tablets that have been added to the Conroe ISD Active Directory.

CISD-Wireless

This network is for anyone with Conroe ISD login credentials. It supports:

Campus-purchased iPads and Chromebooks.
Devices purchased for official district business.

CISD-Guest

This network is for non-employees and non-district devices.

Troubleshooting Connection Issues

If you are unable to connect to CISD-Net on your district device, please follow these steps.

1. Hardwire Your Device

Connect your device to the network using an Ethernet cable.

If your Surface or laptop does not have an Ethernet or USB port, please check with your campus. All campuses were provided with adapters for each device version.

Log in to the device. Once you successfully log in with your current Single Sign-On (SSO) password, the device will update. You may then access the device from any network.

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