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Need additional help?

Welcome to the Conroe ISD Help Desk

We encourage you to utilize the Knowledge Base search feature first. Most common inquiries, including password resets, access, and troubleshooting, can be resolved immediately using the guides provided on this site.

If you have utilized the self-help resources and still require direct assistance, please review the support channels below.

Support Hours: Monday – Friday: 7:30 AM – 4:30 PM (School Days)

Check for System & Application Outages

Experiencing connection or login issues etc.? Before proceeding, please check the Conroe ISD System Status Page to verify if there is a known outage affecting District applications (Canvas, SSO) or hardware services (Phones, Internet) and many others.

If a service is marked as "Down” or “Warn” our team is aware and actively working on resolving the issue and you do not need to contact the Help Desk.


Select Your Role

Please select the option below that best describes you to view your specific support options.

I am a Conroe ISD Employee (Teachers, Staff, Substitutes, and Administrators)

I am a Parent or Guardian (Help with Student Accounts, Home Access Center, or Student Devices)

All Others (General Inquiries, Contractors, Vendors, and Community Members)


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