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Manually Wipe an Apple TV Using Settings

Follow these steps to manually wipe an Apple TV using settings and the Apple TV remote.

Normally when you set up an Apple TV and it correctly moves into JAMF the Apple TV will automatically go into conference mode and look like the image below.

Please make note that the Apple TV name in JAMF School will have the naming convention:

  • School Name_#

If the Apple TV does not automatically go into conference mode after set up or have the correct Apple TV naming convention then you will need to manually wipe the Apple TV and go through the set up steps again.

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The Steps Here will show all possible Set Up Screens your Apple TV may be on. Just start with the screen that you are on and continue following the steps to get to the manual wipe screen.

On the Language Screen Select English

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On the Region Screen Select United States

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On the Data & Privacy Screen Select Continue

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On the Automatically Set Up Your Apple TV Screen Select Set Up Manually

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On the Siri & Dictation Screen Select Don’t Use Siri

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On the Select Your Wi-Fi Network Screen Select CISD-Guest

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On the Connect to Wi-Fi Screen Select Continue on iPhone or iPad and follow the prompts on your phone or iPad to complete the Wi-Fi Set Up.

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On your phone or iPad click Continue on the Screen that pops up

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A 4 digit code will appear on the Apple TV Screen

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On the Authentication Screen that pops up on your phone or iPad enter the code displayed on your Apple TV.

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If you see a Screen Asking for your Apple ID this means that the Apple TV did not enroll in JAMF School and will need to be wiped manually.

If you see the Apple ID Screen Select Skip This Step

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On the Have a TV Provider Screen Select Not Now

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On the Where is this Apple TV Screen it really does not matter what you select so just leave it on the default Bedroom and move on to the next screen

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On the Location Services Screen Select Enable Location Services.

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On the See the World Screen Select Not Now

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On the Analytics Screen Select Don’t Send

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If any Warranty Screens Pop Up Select Agree

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On the Terms and Conditions Screen Select Agree

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All the steps above were what to do to get through any of the set up step screens so that you can eventually get to the settings app.

The steps below show how to get to the settings app so if your Apple TV is already on a screen with a lot of apps you can ignore all the steps above and start here to get to the settings app

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Scroll down the list of apps and Select the Settings App

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Scroll down the settings options and Select System

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Select Reset

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Select Reset

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Select Reset

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The Apple TV will then Wipe and go back to the Hello Screen

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Once the Apple TV is back on the Hello Screen you can then follow the Setup Apple TV with Remote After Manually Wiping Steps

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