SSO & MFA Resets by Teacher for Students
How to Reset a Student SSO Password in Grades 5th though 12th by Teacher of Record.
A Student account will lock for 5 minutes after 5 failed attempts. Do not attempt to login or reset a Password until that time has expired.
How to Reset a Student MFA Verification Image for Grades 5th through 12th.
A Student account will lock for 5 minutes after 5 failed attempts. Do not attempt to login or reset an Image until that time has expired.
Please Search the CISD Knowledge Base Website for additional Help Docs and Recourses.
The Knowledge Base App can be found in all SSO Accounts.
Any Employee having trouble with their MFA Verification must email the Help Desk (help@conroeisd.net) from their Personal Email Address, with details about the issue, and we can clear their MFA verification method if necessary and send instructions.