Held Desk: FAQs
This repository provides rapid answers to common inquiries regarding account access, software utilization, and many other items. Please select your role below to view relevant questions and solutions.
Employees
For Staff, Teachers, and Administration. Common questions regarding SSO, hardware troubleshooting, teacher tools, and system access.
Parents & Guardians
For Families and Students. Common questions regarding the Conroe ISD App (Thrillshare/Rooms), student registration, and account linking.
Substitutes
For Guest Educators. Common questions regarding Frontline access, job visibility, and network login credentials.
Volunteers
For Community Partners. Common questions regarding application submission, status tracking, and background check assistance.
Need additional help? Click here for further assistance.