Skip to main content
Skip table of contents

Change Status of Technology Being Recycled to EOL

KB image.png

Follow this guide to learn how changing the status of the old tech you are recycling to its corresponding EOL status will automatically move those assets to your Recycling/End of Life room.

Please be sure to follow the Technology Recycling Steps in Order:

Login to Incident IQ.

image-20250826-021746.png

Start Scanning the old devices you are recycling and a Rapid Scan list will start being built for you in Incident IQ. Click the Select All box to select all the assets on your list.

image-20250826-022121.png

Click Change Status to Bulk Change the status of all the assets on your list.

image-20250826-022336.png

Select the EOL Status that corresponds to the type of device you are recycling:

Device Type

EOL Status to Select

Chromebooks

EOL Chromebook Being Recycled

iPads

EOL iPad Being Recycled

Non-Student Device Tech

Non-Student Device Tech Being Recycled

In our example we are recycling Chromebooks so we change the status to EOL Chromebook Being Recycled.

image-20250826-023322.png

This room functions similarly to the Gone room in TipWeb but without the need to manually add assets you are recycling to it.

Changing the status of the Old Assets to its corresponding EOL will automatically move them to your Recycling/End of Life room.

Next up, learn how to Create a Custom View of your EOL Recycling Room. and then How to export it as an excel file. This excel file will be uploaded to the Technology Recycling ticket you submit.

Finally, learn how to Submit a Technology Recycling Ticket so that your Network Tech can come and pick up your old tech.

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.