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How to Wipe an iPad

Follow these steps to wipe an iPad.

Wiping an iPad using Settings can only be done on iPads that are IOS 13.7 or higher. Older iPads will need to be wiped using iTunes. Scroll down to find the instructions for Wiping an iPad using iTunes for iPads with an IOS lower than 13.7

How to Wipe an iPad Using Settings

Click on the Settings.

Click on the Settings wheel

Under General, click on Transfer or Reset iPad.

If you don’t see “Transfer or Reset” and instead just see “Reset” that is an older iPad and you will need to follow the Wipe an iPad Using iTunes instructions found further down on this help document.

Click General and Select Transfer or Reset iPad

Click on Erase All Content and Settings

Click Erase All Content and Settings

Click Continue and follow prompts to wipe the iPad. After wiping, follow these steps to Setup the iPad.

Click Continue and Follow Prompts to Wipe the iPad

How to Wipe an Older iPad Using iTunes.

Use this method to Wipe iPads that have an IOS lower than IOS 13.7. Unsure how to find the IOS of an iPad, check out this How to Check the IOS Version of an iPad help document.

Open iTunes on the computer. You may need to first install iTunes if your computer does not already have the software.

Connect the iPad to the computer.

Hold down the Power and Home button until you see the iTunes logo.

iPad Screen image after holding down Power and Home Button

Click on Restore.

Picture of Update and Restore Pop-Up in iTunes

Click on Restore and Update.

Picture of Restore and Update Pop-Up

Let it run through the process, click through the setup steps, and then the iPad is ready to use.

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